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Booking, delivery, payment, and service-specific details. Can't find your question? Send us a note.
How rentals are reserved and what timing works best across Central Massachusetts.
Browse the catalog, add items to your cart, and submit the request through checkout. We follow up with a quote and a rental agreement, and your date is locked in once the retainer is paid.
Four to eight weeks is ideal for weddings, galas, and large weekend events during peak season (May through October). Smaller parties and off-peak dates are often bookable with two to three weeks' notice. Same-week requests are worth asking about — if the inventory is available, we can usually make it work.
Yes. We host by-appointment showroom walk-throughs in Worcester so you can sample chairs, linens, and tableware before finalizing your order. Contact us to schedule a visit.
Additions and swaps are subject to availability and must be paid for before your event date. Get in touch as soon as you know what's changing and we'll confirm what's possible.
How and when your rentals arrive, what's included, and what to expect on event day.
We deliver across Worcester, Central Massachusetts, MetroWest, Greater Boston, South Shore, and Cape Cod. Delivery fees vary by distance and are calculated into your quote.
Yes — our team delivers, sets up, and collects all rentals. You don't lift a piece of furniture on event day. Setup timing is coordinated with your venue in advance.
Delivery and setup timing is mutually agreed upon when you book. For larger installs (backdrops, dance floors, full venue decor), we may start the morning of or the day before depending on venue access. If the event is outdoors, you're responsible for adequate shelter for the rented items.
You take on full responsibility for the rentals from delivery through pickup. Items damaged, broken, stained, lost, or stolen during your event are charged at full replacement cost — normal wear and tear is expected and not charged. Rentals also must not be modified, painted, glued, taped, or altered without our written permission.
How payments are structured and what happens if plans change.
A non-refundable retainer of 20% (minimum $100) secures your date and inventory. The retainer is applied toward your total balance.
The remaining balance is due one week before your event. Any last-minute additions can be added and paid for up until delivery day.
We accept PayPal, Zelle, Cash App, cash, and check. Payment instructions are included with your rental agreement.
The retainer is non-refundable in all cases. Refunds of any balance paid are processed to the original payment method within 14 business days on the following schedule: cancel 14 or more days before your event, 75% of the balance is refunded; cancel 7 to 13 days before, 50% of the balance is refunded; cancel fewer than 7 days before, no refund — store credit may be offered at our discretion.
Two to flag. A $75 additional pickup fee applies if you or a designated representative isn't on site at the agreed pickup time so we can complete collection. And any returned checks are subject to a $35 fee — if you pay by check, include your order number in the memo so we can match payment to your event.
Color palettes, theme coordination, and custom requests.
Yes. Our linen collection covers over twenty colors, and our styling team will coordinate chair sashes, napkins, table runners, and accent pieces to match your palette. If you have a Pinterest board or inspiration photos, send them over — it speeds up the design conversation.
Yes. Curated rental packages combine chairs, tables, linens, and tableware at a bundled discount — ideal for weddings, quinceañeras, and corporate events. You can also request a custom package; we'll build a quote around your guest count and style.
Ask us. We regularly source specialty pieces for clients — custom backdrops, theme-specific decor, or rentals we can partner on. If it fits the event, we'll find it or build it.
Questions we hear most often about each of our event services. Follow the links for the full service breakdown.
We recommend booking at least 4-6 weeks before your event to ensure availability and allow time for design consultation. For weddings and large events, 2-3 months is ideal. However, we do accommodate last-minute requests when our schedule allows.
We start with a phone or in-person consultation to discuss your vision, theme, color palette, and budget. We then create a detailed proposal with mood boards and itemized pricing. Once approved, we handle all sourcing, setup, and styling on the day of your event.
Decoration costs vary based on the scope of your event, venue size, and design complexity. Basic table styling packages start at an affordable rate, while full venue transformations are priced based on your specific needs. Contact us for a free, no-obligation quote.
Absolutely. We specialize in custom themes and can match virtually any color palette. From rustic farmhouse to modern glam, romantic pastels to bold jewel tones, our team has the inventory and creativity to execute your vision perfectly.
Yes, we decorate both indoor and outdoor venues throughout Massachusetts. For outdoor events, we bring weather-appropriate decor and have contingency plans for wind and weather. We also offer tent decoration services for covered outdoor celebrations.
We do not have a strict minimum order. Delivery is a flat rate by service zone (Worcester $75, Central MA and MetroWest $125, Boston and South Shore $175, Cape Cod $225) and applies to every order. For the best value, most clients combine chairs, tables, and tableware into a single rental. Contact us for a full quote based on your event.
We deliver all items to your venue at a scheduled time before your event and set everything up according to your layout. After your event, we return to break down and pick up all rental items. You do not need to clean or repack anything.
You take on full responsibility for the rented items from delivery until pickup. Normal wear and tear is expected and not charged, but any items damaged, broken, stained, lost, or stolen are charged at full replacement cost. A damage assessment is conducted at pickup. Rentals also must not be modified, painted, glued, taped, or altered without our written permission.
We recommend reserving 2-4 weeks in advance for standard events and 1-2 months for large events or peak season (May through October). Popular items like throne chairs and gold tables book quickly, so earlier is always better.
Yes, we deliver party rental equipment throughout Massachusetts including Central MA, MetroWest, Boston, South Shore, and Cape Cod. Delivery fees vary by distance from our Worcester base. Contact us for a delivery quote to your specific venue.
For weddings and large celebrations, we recommend starting 6-12 months in advance. For smaller events like birthday parties or bridal showers, 2-3 months is typically sufficient. The earlier you start, the more venue and vendor options you will have.
Our full planning service includes initial consultation, vendor sourcing and coordination, timeline management, budget tracking, design direction, day-of coordination, and post-event follow-up. We also offer partial planning and day-of-only coordination packages.
Yes, we offer a day-of coordination package for clients who have done their own planning but want professional management on event day. This includes a pre-event walkthrough, vendor confirmation, timeline management, and on-site coordination.
Absolutely. We plan and coordinate events throughout Massachusetts including Central MA, MetroWest, Boston, the South Shore, and Cape Cod. We have experience with venues across the state and can recommend locations based on your needs.
Event planning fees vary based on the scope of services, event size, and complexity. We offer tiered packages to fit different budgets. Contact us for a free consultation and customized quote based on your specific event needs.
We recommend booking 2-3 weeks in advance for standard events and 4-6 weeks for large or complex installations. Peak season (May through October) fills up quickly, so earlier booking is always better. We can accommodate rush orders with 3-5 days notice when available.
We use both, depending on the design. Air-filled balloons are ideal for arches, garlands, and organic installations because they last longer and hold their shape better. Helium-filled balloons are perfect for floating bouquets and ceiling installations. We recommend the best option for each design.
Yes, we regularly create outdoor balloon installations for events throughout Massachusetts. We use UV-resistant balloons, weighted bases, and secure anchoring methods for outdoor setups. We also factor in weather conditions and have contingency plans for wind.
Air-filled balloon installations typically last 3-5 days in climate-controlled environments. Outdoor installations last 1-2 days depending on temperature and sun exposure. We time our installations to ensure your balloons look perfect throughout your entire event.
We create balloon arches from 6 feet (ideal for table backdrops) to 25+ feet (grand entrance arches). Our most popular sizes are 8-12 foot arches for photo backdrops and 15-20 foot arches for venue entrances. Custom sizes are available for any space.
We offer dance floors from 12x12 feet (ideal for intimate gatherings of 40-60 guests) up to 24x24 feet and beyond (for large receptions of 200+ guests). Our modular panel system allows us to create any rectangular or square size to fit your venue and guest count.
Yes, our portable dance floor system is specifically designed for outdoor use. We install a level sub-floor base on grass, gravel, or uneven ground to create a perfectly flat dancing surface. We have set up outdoor dance floors for weddings and events across Massachusetts.
Installation time varies by floor size. A standard 15x15 foot dance floor takes approximately 1-2 hours to install. Larger floors or custom floor wraps may take 2-4 hours. We always arrive early to ensure everything is ready before your guests arrive.
Absolutely. We offer custom-printed vinyl floor wraps with any design, including monograms, logos, patterns, and full-color graphics. Popular choices include marble patterns for elegant events and branded floors for corporate functions. Turnaround time is typically 5-7 business days.
Yes, all of our dance floor surfaces are commercial-grade and designed to be non-slip even with high-heeled shoes. We also secure all edges with transition strips to prevent tripping. Safety is a top priority in every installation.
We recommend a minimum of 10 pieces for custom gift packaging orders to ensure cost-effectiveness. However, we can accommodate smaller orders for premium or bespoke projects. Contact us to discuss your specific needs and quantities.
Yes, we specialize in branded corporate gift packaging including custom-printed bags, boxes with company logos, branded ribbon, and personalized tags. We work with your brand guidelines to create packaging that represents your company professionally.
We recommend placing orders 2-3 weeks before your event for standard packaging and 4-6 weeks for custom-printed or branded items. Rush orders may be available with 1 week notice depending on complexity and our current schedule.
We primarily provide the packaging, wrapping, and assembly service. However, we can source common favor items like candles, chocolates, small accessories, and other gifts upon request. Many clients provide their own items and we handle the presentation.
We provide gift packaging for all event types including weddings (favor boxes, welcome bags), bridal and baby showers (gift bags, wrapped prizes), corporate events (branded gift bags, executive gift wrapping), birthdays (party favors, goody bags), and holiday celebrations.
Tell us about your event and we'll answer quickly — usually the same day.